EasyLife Market Privacy Policy
EasyLife Market ("EasyLife", "we", "us", "our") operates an online marketplace platform that allows users to browse, purchase, and receive products from vendors and sellers through our website and mobile applications ("Services").
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and protect your information when you use our Platform.
By using EasyLife Market, you consent to the practices described in this Privacy Policy.
Last Updated
12th May 2026
Privacy Commitment
We are committed to collecting and using personal information responsibly and transparently.
Data Use
Your information helps us run accounts, process orders, coordinate deliveries, and improve services.
Platform Operations
This policy explains data practices across our website, apps, support, logistics, and payment-related interactions.
Privacy Summary
This policy explains what information we collect, why we collect it, how long we keep it, who we may share it with, and the rights you may have over your data.
1. Updates to this Privacy Policy
1.1. We may update this Privacy Policy from time to time to reflect changes in our services, technologies, legal obligations, or business practices.
1.2. Any updated version will be published on this page and becomes effective immediately upon publication.
1.3. We encourage users to review this Privacy Policy periodically.
2. Information We Collect
We collect information necessary to provide and improve our Services.
2.1. Information You Provide
We may collect personal information including:
2.2. Automatically Collected Information
When you use our Platform, we may automatically collect:
2.3. Information from Third Parties
We may receive information from:
- Full name
- Email address
- Phone number
- Delivery address
- Billing information
- Account login details
- Order and transaction history
- Customer support communications
- Device information
- Browser type and version
- IP address
- Operating system
- App usage data
- Cookies and tracking information
- Location data where permitted
- Payment providers
- Logistics and delivery partners
- Fraud prevention services
- Marketing and analytics partners
- Social media platforms where you interact with us
3. How We Use Your Information
We may use your information to:
- Create and manage your account
- Process orders and payments
- Coordinate deliveries
- Provide customer support
- Improve our products and services
- Personalize user experience
- Send service updates and notifications
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Conduct analytics and research
- Send marketing communications where permitted
4. Cookies and Tracking Technologies
4.1. We use cookies and similar technologies to improve your experience on the Platform.
4.2. Cookies help us:
4.3. You may disable cookies through your browser settings, although some parts of the Platform may not function properly.
- Remember your preferences
- Keep you logged in
- Analyze website traffic and usage
- Improve functionality and performance
- Deliver relevant content and promotions
5. Legal Basis for Processing
We process your personal information based on:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Fraud prevention and security purposes
6. Sharing of Information
6.1. We do not sell your personal information.
6.2. We may share your information with:
6.3. We may also disclose information where necessary to:
- Vendors and sellers to fulfil orders
- Payment service providers
- Delivery and logistics partners
- Customer support providers
- Analytics and marketing partners
- Legal and regulatory authorities where required by law
- Protect our rights and security
- Prevent fraud or illegal activity
- Enforce our Terms of Use
- Respond to legal requests
Related platform rules are also available in our Terms and Conditions.
7. Location Services
7.1. With your permission, we may access your device location to:
7.2. You can disable location access through your device settings, but some services may not function properly.
- Provide accurate delivery services
- Show nearby vendors or products
- Improve delivery estimates
- Enhance user experience
8. Marketing Communications
8.1. We may send promotional emails, SMS messages, and notifications about products, discounts, updates, and offers.
8.2. You may opt out of marketing communications at any time through the unsubscribe link or by contacting us.
8.3. Even after opting out, we may still send important service-related communications.
9. Data Retention
9.1. We retain personal information only for as long as necessary to:
9.2. Where retention is no longer necessary, we securely delete or anonymize your information.
- Provide our Services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Prevent fraud and abuse
10. Data Security
10.1. We implement technical, administrative, and organizational security measures to protect your personal information.
10.2. These measures may include:
10.3. While we take reasonable precautions, no system can guarantee complete security.
- Secure servers
- Data encryption
- SSL security protocols
- Access controls
- Monitoring systems
11. Third-Party Services and Links
11.1. Our Platform may contain links to third-party websites or services.
11.2. We are not responsible for the privacy practices or content of third-party platforms.
11.3. We encourage users to review the privacy policies of any third-party websites they visit.
12. Your Rights
Subject to applicable laws, you may have the right to:
To exercise any of these rights, please contact us using the details below.
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to certain processing activities
- Request data portability
- Restrict processing in certain circumstances
13. Children's Privacy
13.1. Our Services are not intended for individuals under the age of 18.
13.2. We do not knowingly collect personal information from minors.
14. International Data Transfers
14.1. Your information may be stored or processed in locations outside your country of residence where our service providers operate.
14.2. Where required, we implement appropriate safeguards for international data transfers.
15. Account Deletion
15.1. You may request deletion of your account by contacting customer support.
15.2. Certain information may still be retained where legally required or necessary for fraud prevention, dispute resolution, or compliance purposes.
16. Governing Law
16.1. This Privacy Policy shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
17. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
18. Version Control
This Privacy Policy was last updated on 12th May 2026 by EasyLife Market.